At Aboutdivine(aboutdivine.com), we strive to provide the best experience with our digital products. However, due to the nature of digital goods, we have specific policies regarding cancellations:
- Digital Products:
- All sales of digital products (e.g., angel number posters, digital planners, affirmation cards, manifestation journals) are final. Once a purchase is completed, we do offer cancellations if products are not been downloaded or accessed.
- If you encounter any issues with the download or file, please contact us immediately at [email protected]. We will be happy to assist you in resolving any technical problems.
- Order Errors:
- If there was an error in your order (e.g., duplicate purchase, incorrect product), please reach out to us within 24 hours of the purchase. We will review your case and may offer a replacement or store credit at our discretion.
- Unauthorized Transactions:
- If you believe your purchase was unauthorized or made in error, please contact us as soon as possible. We will investigate the claim and take appropriate action, which may include a refund or cancellation, depending on the circumstances.
- Exceptions:
- In exceptional cases, such as if the digital product was not delivered or if there was a significant issue with the content, we may consider a refund or exchange. These requests will be handled on a case-by-case basis.
Please review your order carefully before completing your purchase. By making a purchase, you agree to the terms of this cancellation policy.
Contact Information:
For any questions or concerns regarding your order or this cancellation policy, please contact us at [email protected].